Terms of use

Terms and Conditions

Making the Booking
  • In order to book our services we do require as much information about your party or event as possible. We can email over an invoice if requested for all bookings.
  • Please check the details of your enquiry to ensure you have gave the correct information and ensure you have read through our Terms and Conditions.
  • Once the non refundable deposit is paid your booking will be confirmed and a receipt can be emailed over if required.
  • We will hold your date for the agreed time requested if agreed upon by both parties in order for you to make your booking non refundable deposit.
Payments
  • All our payments are made via Bank Transfer or Cash, please note we do not take credit cards.
  • The cost of your booking and required deposit is non negotiable.
  • The balance is due no later than 7 days prior to your event and payments are made via your online account or in Cash.
  • Failure to pay any remaining balance to us on time will result either in the cancellation of your booking or late payment charges may occur. We may also instruct a debt collection agency or solicitor to collect payment (including any interest and/or late payment charges) on our behalf. In such circumstances you will be liable to pay an additional sum to us which will not exceed the reasonable costs that we may incur to pay the debt collection agency or solicitor who will add the sum to your outstanding debt on our behalf.
Cancellations
  • Should you need to cancel your booking for any reason, this must be in writing either by post, email or via messaging platforms. We do not accept cancellations by telephone and any cancellation not made in writing will result in us still requiring full payment. Upon cancelling we will acknowledge the cancellation and remove your booking if it is within the time period of not paying further amounts..
  • The following fees shall be payable by the Client in the event of cancellation:
  1. Deposits paid are non refundable under any circumstance
  2. Cancellations occurring over 3 months of the date booked will incur no further fees
  3. Cancellations occurring between 1 month and 3 months of the date booked you will be liable for 50% of the full payment
  4. Cancellations within 1 month of the date booked you will be liable for 100% of the full payment.
Changes to your booking
  • Any changes you require must be made to ourselves in writing. Where additional fees may be charged we will let you know the costs and payment should be made in the usual way.
  • Changes on the day will be fulfilled as far as possible, however any additional fees must be met in cash on the day.
  • Any Extra time performed will result in a fee of £40 per half hour which must be paid in cash on the date. We reserve the right to refuse to play any extra time.
  • Removing items from your booking within 1 month of the date booked you will be required to pay a small removal fee for each item.
Planning your wedding
  • You can use only platforms as email, text message, messenger and whatsapp only to provide us with the details we require for your wedding together with any song choices.
  • We insist that all information, and song choices are made via email, text message, messenger and whatsapp only. Do feel free to contact us anytime with queries however.
  • Your song requests are limited to an amount which will also allow for requests on the night together with allowing time for first dance, cake cutting and also any evening food.
  • All information from yourself is required no later that 7 days prior to your wedding. Any changes after this time cannot be guaranteed.
Use of our Equipment
  • Our equipment is for the use of the DJ only.
  • We will allow use of a microphone for speeches. We will not however tolerate any bad language or anything that may put our equipment at risk
  • Any damage to our equipment as a result of negligence by yourselves, any member of your party, or third party will result in an invoice being sent for the market value of replacement of the damaged equipment, along with any hire charges incurred whilst a replacement is sought. This invoice must be paid within 7 days.
  • Unless booked prior, karaoke facilities will not be available in any form.
  • We reserve the right to refuse any persons permission to use our equipment.
Certificates
  • Copies of and/or original Portable Appliance Testing (PAT) and Public Liability Insurance (PLI) certificates will be supplied to your venue free of charge. Should your venue require these please contact us so we can make arrangements with the venue.
Photography and Video
  • We may take digital photographs and/or video throughout your event for use on our website and further advertisements. Should you not wish any photographs and/or video to be taken, please inform us in writing prior to the event.
Complaints
  • In the unlikely event of a complaint this should be raised firstly with the DJ performing.
  • Should the solution prove inadequate please inform us within 7 days of your event via email and we will work with you to resolve it.
  • Should you wish to view our complaints procedure at anytime please contact us and this will be sent over to you.
General
  • We operate a zero tolerance policy regarding abuse of staff, whether verbal or physical, actual or implied. In the event of any actual or threatened abuse, the DJ will turn the music down, and request that the matter is dealt with. The music will be left turned down for up to 10 minutes, and if the problem is not dealt with in that time, the DJ has the right to refuse to play on, and may pack up and leave. In such circumstances the full fee is still payable, and any damages or loss will be reclaimed from yourselves.
  • Food and beverage supplies are not required unless a booking is over 5 hours and the venue does not allow our staff to bring in their own food and beverages.
  • We will not be responsible for any reduction in service or standards of service as a result of timing issues or constraints placed by yourself, venue or third party service provider.
  • Adequate safe and accessible car parking must be provided and any charges met by yourselves.
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